Customer testimonials

Over the last 5 years we have a 100% rating on Ebay and 5 stars on Amazon. 

March 2022

Hi Wayne

   January 2022 

Hi Wayne

“I had, what I believed to be a very stylish TV stand/cabinet but after moving house it was simply too large so began a search for an alternative when I came across ‘The Really Good Oak Shop’ on Amazon.  As they offered to make bespoke furniture I asked them if they could make a smaller copy of my existing TV stand/cabinet.

They collected my old cabinet themselves in order to copy it.  Although I told them that there were some fine details on my old stand/cabinet over which I was prepared to compromise, when the new stand/cabinet was delivered it was identical in every aspect to the original and the quality of the workmanship is outstanding.

It is nice to find a company that clearly take pride in the furniture they produce and undertaking their deliveries themselves rather than using couriers and throughout the process keeping me fully informed of progress.  I would have no hesitation in recommending them as I am delighted with my new stand/cabinet.

David H

    November 2021

  Hi Wayne/Katie
  Just wanted to thank you for delivering my media cabinet today. 
  That is the most wonderful piece of furniture I have ever
  purchased. Considering the difficulties you have been under
  getting hold of the raw materials I think you have done a 
  terrific job and I would heartily recommend you to anyone else
  looking for craft made furniture. Once again many, many thanks
  Mike 

     June 2021

     Hi Wayne,
     Thank you for personally delivering my Oak TV Cabinet last week.
     The quality of the cabinet is superb and looks amazing in our lounge.
     Despite COVID and the lack of oak imports, delivery was within an                       acceptable amount of time, considering these products are handmade to             order.
     A totally satisfied customer and I would recommend your products to anyone.
    Cheers
    Andy

     May 2021 feedback

     Yes thank you Wayne it’s beautiful!

     DB - 15/5/21

     I'm very happy with my cabinet. It looks fabulous and is really well crafted. I         will order again soon for sure.
     Thanks again.
     Kev 5/5/21

     March 2021 feedback

     Dear Wayne,Thanks for the bookcase,Wayne it is quality and i am sure it             will passed on to someone in the family when I am gone. Its hard to find               good  quality furniture that will last for years. As we all know,                                 craftsmen of any kind are a dying breed. Hopefully more people will                     use their common sense and seek out company's like yours that when                 they say the product is what they say it is,it is.Their are so many spiel                 merchants about,it is hard to navigate.Wayne and his wife are a lovely                 couple, very warm people.THANKS AGAIN MR OSBORNE.

     January 2021 feedback

      November 2020 feedback 

      Highly recommended: furniture is superb, adapted exactly in sizing to                  ensure it fitted in and Wayne kept in contact throughout to ensure we knew          when it might arrive. Rare to find such well built furniture and lovely to be            able to support a local (although not local to us!) business rather than main          supplier. Once we finally get organised a firm we'll support in future! -  Paul

      September 2020 feedback

       Dear Wayne.

       July 2020 feedback

       Dear Wayne
       I know it's all part of the package but another thanks for the creation and             delivery of the beautiful furniture you and your team created !
       We will ensure to pass your details to anyone looking!     
       Thanks,Sam

         February 2020

Hi Wayne

We are over the moon with our bedroom furniture. 

I believe Fleur has commented on Facebook already but if she hasn’t I will ask her to do so. 

Thanks once again

Lee and Fleur 

January 2020

Hi Wayne,

The furniture is really great and we are pleased with it thank you.I have always been impressed with the quality of your products and your service which is why we have come back to you again this time for the third time I believe. I shall of course keep you in mind for any future items we might require.

Morgan

 

Hi Wayne,

We are very happy with the hifi unit it looks great in situ.

I have attached a couple of pics for you.

Next project is a bookcase for the other alcove in the lounge.

You left your blanket on my gate.

Kind Regards

Mick

December 2019

Hi Wayne

 We would like to add ourselves to your increasing collection of satisfied customers.

We are chuffed to bits with our new TV cabinet –

The craftsmanship and finish is superb, as was the communication and delivery and price …..Faultless on every level

– If only all purchases and transactions in this world where like this.

 Thank you once again.  

 Feel free to share the attached pictures.

 Best regards Ian and Deborah

November 2019

Hi Wayne,

We collected the bookcase yesterday (Crete) and I put the shelves in and filled it with books today. We’re really pleased with it! I think it’s the best you’ve made for us - and not “just” because it’s oak this time. The workmanship is excellent, the shelf spoons (is that the correct term?) fit perfectly and feel very solid, the shelves too.

The packaging was also very good. I think you said it was improved? The little moulded corners worked perfectly.

Please thank everyone who was involved. Especially yourself.

Is it too early to wish you and yours a Merry Christmas? And some time off!

Warm regards

Sandy

August/September 2019

Cheers Wayne - it's tremendous.

Ta,

Dave

Hi Wayne

Just to let you know how pleased I am with my new coffee table, exactly what I have been looking for. Being bespoke i.e. made to my size specifications makes all the difference. The quality and personal delivery excellent. If anyone in the future is looking for solid made, good quality furniture I would have no hesitation in passing your company on to them.

Thanks for your kind attention

Alan

June/July 2019

'What an absolute joy to deal with Wayne, nothing is too much trouble, problems,if any, are sorted out immediately and the level of service is incredible. The quality and craftsmanship of the products is indisputable and the bespoke service is superb. I can't praise Wayne highly enough,customer relations are excellent and other businesses looking for a role model would do well to observe Wayne's company. To cap it all, he gave me two bottles of beer when he delivered my bookcase, how is that for friendly service? 

Louis

Thank you so much for coming all that way to deliver my three bespoke bookcases. Was really good to meet you both. Your service was excellent – with obvious and great care taken.

Am extremely pleased with your work and the end results. It will take me a while to get the bookcases stocked correctly, so please bear with me – should eventually be able to send one or two photographs. They are a great bonus for me and will help me to tidy my home. Really like the feature you added for me at the top of the smallest bookcase. Am already considering a further order.

Kind regards.

Dan

May 2019

Hi Wayne 

Good to meet you too. Am I happy with the sideboard.

I'm absolutely delighted with it. It's  obvious  that the highest skill and craftsmanship has been put into the making of it. It's been  filled already!!!! We have sourced  some handles so as soon as they are on I'll take some photos and put them on Facebook together with a review. Once again thank all concerned for its creation I couldn't  be happier and we will certainly recommend you to family and friends.

Kind regards

Linda

April 2019

Hi Wayne

Just to let you know that the tv unit has arrived safely and we are thrilled with the result, thank you!
Best regards
Mel

Hi Wayne  It looks great, its so nice to see English furniture makers, I will send some photos to you soon, many thanks Graham.

March 2019

Hi Wayne, we're really pleased with the furniture and the service received,we know where to come if we want anything else bespoke.Thanks again Matt 

Hi Wayne, It was good to meet you and your wife on Saturday. It's good to put a face to the voice. Thank you very much for delivering the cabinet. We are extremely pleased with it. The dimensions are exactly correct and everything fits perfectly. I would have contacted you yesterday, but it took most of the day refitting and rewiring all my equipment in to it. Dave

Hi Wayne, Thank you, I love the table, it looks perfect in the corner I planned for it. I found the whole process easy and great communications. I appreciated the personal delivery! Best regards, Christine

Hi Wayne I'm very happy with my TV unit, I have been looking for many months now but couldn't seem to find what I was looking for, It is  absolutely perfect to show off  my TV, sound bar, and blue ray player, I'm so pleased my brother put me in touch with you. I will be looking for a new DVD and CD unit in the future and will certainly be in touch when the time is right. Russ

February 2019

Hi Wayne, attached are photos of the furniture you made for us,
Were absolutely chuffed to bits with it all. As you can see they look fab with everything on them.

Claire

Hi Wayne, thank you - I love the bookcase and so well made. Also, the email updates on delivery and timed delivery are so helpful.

Have a good weekend.

Caroline

January 2019

Dear Wayne

Just wanted to say how delighted I am with the bookcases and TV cabinet.  It took me a long time to decide to go down the route of having these custom made but it was such a good decision.   They look perfect and will last for years.  

Henry

Hi Wayne,

We are over the moon with the cabinet here are 3 photos for you.

Please feel free to share them on your Facebook site.

Thank you so much

Sandra & Andrew

December 2018

Hi Wayne,

We are delighted with the TV cabinet. Buying from a website is always a leap of faith but reading the feedback gave me confidence to proceed. The whole experience turned out to be excellent, from the favourable quote to meet my specific requirements to the receipt of a well made and well finished piece of furniture made entirely from good quality oak timber. I compliment you on the level of e-Mail correspondence and not only giving but meeting a 1 hour delivery slot. I would have no hesitation should I need to place a future order or indeed recommend your services.

Thanks and Best Wishes,

John

September 2018

Morning Wayne

Many thanks for delivering my unit on schedule as planned.

It took me months of looking for a unit that would serve my needs and i have to say it was well worth the wait, the unit is beautifully crafted & finished to an excellent standard.

I would also like to thank you for accommodating the changes that i required to the standard unit advertised on your website, it was very much appreciated.

When i require some more oak furniture i will certainly get in touch with you, also if anyone that i know is looking for oak or pine furniture i will give them your contact details.

Once again many thanks for supplying an excellent piece of furniture.

Albert

August 2018

Dear Wayne

Thank you for your email 

Gordon and I are absolutely thrilled with the bookcase and we can’t thank you enough for coming to our rescue 

Most of the boxes are now unpacked and the bookcase is pretty full and looks stunning 

Your attention to detail was superb and I would not hesitate to recommend your company 

Thank you again

Kindest Regards 

Ron and Gordon 

HI Wayne, we just want to say how delighted we are with the TV/hi-fi unit and lamp tables you delivered to us at the weekend - they're exactly what we wanted.

You had been recommended to us by a previous customer and we can see why!

We had to have all three items custom made and were thoroughly reassured by how you took us through the process and costs (great value) based on our rough sketches. Communication throughout has been superb.

As you can see, our new oak furniture is now completely 'at home' - the finishing touch to our lounge - and we couldn't be happier.

We will definitely be in touch when it's time for further purchases and will recommend The Really Good Oak Shop without hesitation.

Kind regards, 

Ian & Vicky, Shropshire

July 2018

We are extremely pleased with corner TV unit you delivered last Friday, fits perfectly and excellent quality. I was speaking to my daughter about your company, she is looking for a made to measure bookcase in quality oak so she may be contacting you.

I am sure we will be speaking with you again when we have decided on the units we want in our bedroom.

Kind regards, 

Ken

Many thanks for the delivery of my oak Bureau/Writing Desk. 
I wanted to thank you for your professionalism during the whole process from start to finish. My initial enquiry and all further queries/requests were answered promptly, the time scale for production was very reasonable and I was advised of a delivery date very early on. 
I am thrilled with the end result, quality and craftsmanship is first rate and it has been made to my exact specification. I am sure with care this will become an heirloom piece. 
Thank you very much 

Krystyna - May 2018

Hi Wayne,

Just a quick note to say how happy I am with my hifi stand, it's beautiful!

Attached picture of my current set up.

If I need anything more in the future I'll know where to come!

Cheers chris 

This is a beautiful piece of furniture, very well made and finished, elegant and tasteful. I really loved the idea of this being made in the UK by a small business and actually delivered in person. I would not hesitate to buy from this company again and am delighted with the 'end product' - thankyou!

Mrs P

March 2018

Love it and love the whole personalised concept - made in the UK by a family business, delivered personally.

Great quality - just as anticipated and very competitively priced.    Tasteful, classy, quality item - and functional too.

Thank you so much

Dorothy

February 2018

Hi Wayne, 

Many thanks for the prompt delivery on Thursday of my HiFi stand. I've got my equipment in it now and it looks superb, exactly what I wanted. The workmanship is excellent and finished to a high standard. As I mentioned, I couldn't find a unit of the size I wanted and no local workshop was interested, so to get a bespoke unit, in solid oak,  at the price I paid from you was exceptional. With quick replies to emails, easy ways to pay and great customer service, I would highly recommend your company and will definitely order again in the future.

All the best 

Neal 

December 2017 

 

Hi Wayne

Thanks for the delivery of the CD storage units – they are perfect.  

Many thanks for the quality products, excellent customer service and prompt delivery.

Regards,

Jane

October 2017

Hi Wayne 
Sorry for late reply. thanks for the TV unit, can confirm it was just as i wanted!! perfect solid built!! I will defo come back to you guys should i require anything that involves wood!! 

Sundeep

September 2017 

 Hi Wayne,

I just wanted to thank you for the pine TV unit that you made for us is – it’s fantastic and exactly what we wanted.  The quality and finish of the unit is superb – it was also great to meet you when you delivered the unit to our house.

Wishing you all the best and hope to order from you in the future.

With kind regards.

Graham

July 2017

 Hi Wayne,

Thank you for our TV unit, it is now in position and fits perfect.

The quality and finish is excellent.

To have an item made to measure of this quality and not cost the earth is very rare

And on top of that free delivery.

I would without hesitation recommend your work to anyone.

A very big thank you

Gabe - June 2017

 Hi Wayne
The 2 hi-fi units you delivered yesterday are excellent. They are really well made with great attention to detail and look really nice in my lounge and audio room. I would also like to thank you for your excellent communication.
Many thanks

Clare - May2017

"The Really Good Oak Shop took an order from us for a made to measure coffee table, with the request that the finish matched oak furniture already in our lounge.

We experienced a professional and supportive exchange of correspondence between the company and ourselves, and we place an order by email.

Delivery was remarkably quick, and when the item was delivered we could not believe how so much alike the finish was to the existing furniture. The coffee table was a large piece, very well made, and  complimented the other furniture.

When we need other oak furniture for our home, we will look no further than The Really Good Oak Shop

We highly recommend them."

Paul - March 2017

"We are very pleased with the hifi unit, which arrived as booked yesterday and your driver was courteous and helpful. Being made to measure, the unit filled its position ideally and was improved only by a coat of wax polish which gives the finish a very attractive lustre.

Your communication has been prompt and helpful throughout. It has been a pleasure to buy from you and your business deserves to prosper."

Rohan - March 2017

"Thanks Wayne. The bookcases are fantastic. Very pleased with them, just beautiful."

Simon - January 2017

"I would like to say how very pleased we are with the TV unit. You have follwed my brief to the leter and 'it does what it says on the tin'.Your service cannot be faulted.

You kept us in the loop during the period between ordering and delivery, which was made on time. The unit fits in well with our decor and the TV sits well on it.

The quality of the workmanship is very good and is value for money not over expensive Thank you. We had been searching for several weeks on line for a unit, and I only found your website by accident, and glad that I did.

Paul - January 2017

REALLY pleased with it - my husband has sent a photo of it in situ to your Fb page. You have been an absolute pleasure to deal with Wayne - prompt delivery, great communication and lovely piece of furniture.  Many thanks!

Andrea

Hi Wayne, Just a note to tell you we are delighted with our TV stand. It was exactly as we wanted it,the colour being a perfect match for our other furniture. May I express our thanks also for the fast delivery (absolutely on time) and the impeccable communications from yourself throughout he  transaction. How nice to know good old fashioned service and quality is still out there.

Pete - Novemeber 2016

Hi Wayne,

We are very happy with the furniture, you have done a really fantastic job. We will definitely recommend you to family and friends.

Kind regards

Beth - October 2016

Yes, I am very happy with my furniture, it's just what I wanted. I will be happy to recommend you to my friends and am likely to place further orders with you in the future. I was also really pleased that your delivery set a precise time and arrived within the set time - as my husband works nights this was very helpful indeed.

Elaine - October 2016

Hi Wayne,

Excellent service, fantastic quality - a really beautiful piece of furniture. We will definitely be purchasing more oak furniture from you.

Nan - September 2016

Hi Wayne
Over the moon with the cabinet, thanks for the first class service.

Steve - September 2016

I am really happy with my TV unit Wayne. It is truly a work of art... Solid construction, beautiful finish, and the smell is wonderful! It will work perfectly to house my video game console collection. I will recommend your products to my friends and family, and I will also be ordering from again myself in the near future. Thank you very much for answering all of my emails promptly and for all the care you have taken with my order.

James - July 2016

Thanks for the delivery Wayne – very impressed with the cabinet – and a little job for me to do this weekend to install it. Also impressed with the great delivery service and will definitely have you in mind for future furniture.

Paul & Louise - July 2016

Just to let you know we are very happy with the TV cabinet. The quality is fabulous and as you will see from the photos it goes really well with the look and feel of our old farmhouse.
My husband says the guys who brought it were really engaging.

Liz and Dom - July 2016

Dear Wayne,

Thank you for the lovely bedside cabinets.  They are exactly what we wanted and made to our particular size, too.  They are really solid, so well made and the grain is beautiful. My emails were answered in a timely manner and payment with a few clicks was easy. You delivered them on time and thank you for dropping them off earlier than you originally planned, at my request.  I would unreservedly recommend The Really Good Oak Shop and I'm sure we'll be ordering again in the future, we have your card.

Catherine, Andover - June 2016

Wanted to say a big thank you to you and your team for a wonderful service we are thrilled to bits with the TV Unit that you delivered to us today looks great and the craftmanship is fantastic, We will be back to you soon for a small table and we will certainly be recommending you to our friends.

Olive, Alan, Gloucestershire - May 2016

Thank you very much for delivery of our unit. we received it within the specified time and delivered by a very friendly guy who carried it into the room of my choice. We are so pleased with the unit which is very well made and of the high quality you advertised. We will definitely recommend you to all our friends. Many Thanks, Linda

Linda, Tonbridge - May 2016

Hi Wayne , It has been a pleasure dealing with you and yes when we need some more furniture we will be back. We have been delighted with the quality of the products we have purchased, workmanship, the care and attention to detail plus the service provided by you. You may put our comments in your website testimonial hoping that it will bring in extra customers. Until the next time. Kind regards Richard.

Richard, Hook - February 2016

Hi Wayne,Yes, I’m very pleased with it! All the shelves/isolation platforms are in place and I’ve the equipment on it now, mostly, still waiting to be connected up. I’ll send you a photo when it’s all done. I’ll definitely think of you when we need new furniture ;o)

Bob, Guildford - April 2016

Just wanted to let you know how pleased we are with the TV unit. It looks great, and my Hi fi fits with no wires showing. Fantastic.

Dave, Hemel Hempstead - April 2016

We are very happy with the unit and the service - ordering was very easy and the delivery was excellent. We would definitely recommend you to friends and family and will keep your details for anything we need in the future.

Lesley, Minehead - April 2016